Knowledge Base
Search your questions?
- FAQ
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- How can I place an order with StoreGo?
- What kind of payment methods does StoreGo accept?
- Is it safe to shop at StoreGo.com?
- How can I check the status of my order?
- Does StoreGo.com have a guarantee or warranty program?
- How can I change my StoreGo Account Name / ID?
- I've failed to login several times. What should I do?
- How does StoreGo make sure my personal information is secure?
- Does StoreGo.com sell or release my personal information?
- I can't access or login to StoreGo.com. What should I do?
- Does StoreGo.com accept phone, fax, E-mail or snail mail orders?
- Was my order still submitted even if didn't see a confirmation?
- I placed a duplicate order by mistake. What should I do?
- How can I check my order's status?
- I checked my order status online and it has been voided. Why?
- Can I edit items from my order after it has been submitted?
- How long does it usually take to receive my order?
- Does product price include the shipping fee?
- How can I save on shipping fees?
- Can I choose my preferred shipping company?
- How will you ship my order to me?
- How much is the shipping cost?
- Is there a surcharge for shipping to remote areas?
- What kinds of items can be returned?
- How can I return items?
- How can I ship my return to StoreGo?
- How are refunds calculated?
- The StoreGo website is looping or not updating. What can I do?
- I'm getting a "ZIP Code and City Do Not Match" error. Why?
- I didn't see an order confirmation page. What should I do?
- Why is my cart empty?
- Why can't I see images on StoreGo.com?
- If the web site crashes, what happens to my order?
- I'm having trouble with my shopping cart. What can I do?
- What payment methods does StoreGo accept?
- How can I view prices on your website in different currencies?
- How do I make a payment?
- Paypal is not available in my country. What can I do?
- Can I Pay with Western Union?
- Is Paying by Western Union or Wire Transfer free?
- Payment
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- Payment Methods
- Using Paypal at StoreGo.com
- Using Western Union at StoreGo.com
- Using Wire Transfer at StoreGo.com
- Bulk/Volume Purchases Discount
- Offline Transfer Charges
- Payment Confirmation
- Currency Payment Variation
- Tax and Customs Duties
- Paying through Credit Cards
- Order Status after Offline Payment
- Availability of Paypal
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Help Center
- Can we help you?
- We have integrated a new, advanced way of helping our customers to shop online with ease. With our customer- friendly web interface, we assure an excellent shopping experienced. We are open 9:00 am - 6:30 pm (GMT +8:00), 7 days a week. Our English speaking Customer Services are on standby to help you with any problem.
- About StoreGo
-
- StoreGo is a consumer electronics wholesaler online shop, serving global customers from all over the world. StoreGo...
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