- FAQ
-
- What kind of payment methods does StoreGo accept?
- How can I check the status of my order?
- I've failed to login several times. What should I do?
- How much is the shipping cost?
- Is there a surcharge for shipping to remote areas?
- How can I ship my return to StoreGo?
- How are refunds calculated?
- The StoreGo website is looping or not updating. What can I do?
- I'm getting a "ZIP Code and City Do Not Match" error. Why?
- I didn't see an order confirmation page. What should I do?
- Why is my cart empty?
- Why can't I see images on StoreGo.com?
- If the web site crashes, what happens to my order?
- I'm having trouble with my shopping cart. What can I do?
- What payment methods does StoreGo accept?
- How can I view prices on your website in different currencies?
- How do I make a payment?
- Paypal is not available in my country. What can I do?
- Can I Pay with Western Union?
- Is Paying by Western Union or Wire Transfer free?
- Order Status
-
At StoerGo you can view your order status at the 'Order Status' tab link found under the 'My Account' page provides the most recent information regarding your order. The following list of terms is used to show your order status:
Pending-Your order has been submitted and will be processed soon. Orders usually stay in this stage for few days pending on the Customers payment confirmation.
Processing-Your payment has been confirmed and order has been forwarded to the warehouse for shipment. Orders usually ship in 3-5/8 business days depending on the type of shipment the customers choose, and for orders up to 50 units,we need 2-4 more business day to prepare.
Once your order has now shipped. A tracking number will be provided and sent to you to track your shipment.
- Customer Service
- Contact Us
- Frequently Asked Questions
- Shipping and Delivery
- Shopping Help
- Return Policy Information
- Knowledge Base
- FAQ
- Company Info
- About StoreGo
- Trademarks
- Links
- StoreGo Web Usage
- Customer Testimonials
