Knowledge Base
Search your questions?
- FAQ
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- What kind of payment methods does StoreGo accept?
- How can I check the status of my order?
- I've failed to login several times. What should I do?
- How much is the shipping cost?
- Is there a surcharge for shipping to remote areas?
- How can I ship my return to StoreGo?
- How are refunds calculated?
- The StoreGo website is looping or not updating. What can I do?
- I'm getting a "ZIP Code and City Do Not Match" error. Why?
- I didn't see an order confirmation page. What should I do?
- Why is my cart empty?
- Why can't I see images on StoreGo.com?
- If the web site crashes, what happens to my order?
- I'm having trouble with my shopping cart. What can I do?
- What payment methods does StoreGo accept?
- How can I view prices on your website in different currencies?
- How do I make a payment?
- Paypal is not available in my country. What can I do?
- Can I Pay with Western Union?
- Is Paying by Western Union or Wire Transfer free?
- About Your StoreGo Account
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At StoreGo we give each of our Customers a free Account to manage their orders, which this makes shopping easier as there is no need to sign up each time you shop on our website. Your StoreGo Account can be managed anywhere in the world, as long as you are connected to the internet.
Account Information
We greatly respect and value our customers and their privacy, and therefore we do not share their personal information with any institution or organization. The information required on our website is necessary for billing and shipping and will not be used for any other purposes. Please remember to update this information if it has changed.
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