- FAQ
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- What kind of payment methods does StoreGo accept?
- How can I check the status of my order?
- I've failed to login several times. What should I do?
- How much is the shipping cost?
- Is there a surcharge for shipping to remote areas?
- How can I ship my return to StoreGo?
- How are refunds calculated?
- The StoreGo website is looping or not updating. What can I do?
- I'm getting a "ZIP Code and City Do Not Match" error. Why?
- I didn't see an order confirmation page. What should I do?
- Why is my cart empty?
- Why can't I see images on StoreGo.com?
- If the web site crashes, what happens to my order?
- I'm having trouble with my shopping cart. What can I do?
- What payment methods does StoreGo accept?
- How can I view prices on your website in different currencies?
- How do I make a payment?
- Paypal is not available in my country. What can I do?
- Can I Pay with Western Union?
- Is Paying by Western Union or Wire Transfer free?
- Shopping Tips
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Create/Log-in : For returning Customers, who enjoy shopping with us will only need to sign in back for more shopping experience while ordering. For new Customers, you only need to create a free StoreGo Account. Immediately after the creation of the StoreGo Account you are ready to place an Order.
Browse/Search Products: We provide our customers with an easy bar for searching some of our products that they could not find easily on the screen. Our customers enjoy browsing our products either by categories, types, model, price, keywords, or by functions, which makes shopping easier and faster for them.
Adding/Removing of Items: At StoreGo we give our customers so much priority such that customers can place an order for only one cart item. You can add or remove cart items you like with just inputting the amount you wish to add or subtract using the cart item Quantity box.
Auto Order Safe: With our Auto safe of both quantity and order of our customers deal, our customers do not need to worry about the making changes quantity or updating their deal with us as our customer's friendly web interface automatically save all their changes made online. While we automatically save all your changes you could as well keep shopping, and this change could as well be made later when you feel it is ok for you before you finally placed the order. Unlike most website when you incidentally close your web browser all order and cart item quantity are lost, we place more priorities on our customers so our Customers enjoy this freedom of losing details as all are saved automatically regardless of any situation.
Begin Checkout: Our Customer's friendly web interface does the calculation for you while you keep shopping; just a press on the key "Begin Checkout" and you get the total cost for the items in your cart item.
Address Book: Every Customer has their own Address Book online which is only known to the customer alone. You can edit your address book online for either the Billing or Shipping Address.
Shipping Method: We offer different shipping methods depending on what our Customers want, which differs from one customer to another. Our shipping methods are reliable and trusted, as we make use of world acclaimed shipping companies.
Free Shipping: As part of our commitment we offer free shipping for some products for our Customers. For such products Customers do not need to choose a shipping method as this is free. This and many more are what our Customers enjoy from shopping with us.
Payments: Paying is as easy as shopping online with us as we offer our Customers a wide range of payment method ranging from Paypal, Western Union Money Transfer, and Bank Transfers. These are easier methods of payment, while some Customers prefer using credit card which we also accept. We guarantee your financial detail not kept with us that's why we choose a well acclaimed online financial institutions.
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