If the internet site crashes or stops responding while you are still placing items into your basket, as long as you are a signed in as a registered user, and your browser accepts cookies, your items should still be in your basket when you return to the site.

If the web site crashes while you are finalizing your order, you should return to the site and submit it again. Our purchasing team vigilantly checks for duplicate orders. If we have questions about whether or not your order is duplicated we will contact you by email.

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